We work with nonprofits to solve their problems with technology, but we do as much project management and coaching work as we do software work. I'd like to talk about how small business and nonprofits can end up investing in solutions that don't solve their actual problems and some of the ways we help them avoid expensive mistakes. I'll use examples from projects we have done to talk about some useful problem solving tools like the five whys and working backwards and I'll talk about why most commercial software is terrible and broken and why we use it anyway.

Suggested Pre-Reading:
Aspiration Manifesto (AspirationTech)
"Can Technology End Poverty?" - Kentaro Toyama, 2010 (Boston Review)

Speaker: Griff Masters

Griff Masters has been building, designing and fixing software for over 10 years at organizations for every conceivable scale, from volunteer-led community groups to Amazon.com. He is currently the Executive Director of Triceratops Technology Resources, a nonprofit that matches up the most beneficial work in our community with the tools they need to be more effective.