Welcome to the Center for Business & Innovation

Our entrepreneur portal contains over a dozen no-cost programs to help you plan & grow your business.

All the Resources You Need to Start & Grow Your Small Business Under One Roof

The Center for Business & Innovation (CB&I) is committed to business prosperity throughout Washington state. We provide no-cost services and resources for entrepreneurs, business owners, and managers to help them achieve greater success.

CB&I's Upcoming Trainings & Events

the center for business & innovation

Many of our trainings are now available online!

We know entrepreneurs are very busy so we offer many of our training series online on demand. Explore resources to learn more!

2
Apr

Intro to Business Live Webinar

2
Apr

Filing and Paying Taxes Electronically, Step by Step

3
Apr

Researching the Government Marketplace

12
Apr

MAKE: Concrete Leaf Casting

View Full Event Calendar >

Explore All CB&I Program & Resources

Business Question of the Week:

How do I create a basic marketing plan?

Define Your Business Goals

Start by outlining what you hope to achieve. Whether it’s building brand awareness, increasing sales, or retaining customers, setting SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals will provide direction and a way to measure success. Clear objectives will guide every marketing decision and keep your efforts focused.

Identify Your Target Market

Understanding your ideal customers is key to effective marketing. Consider their demographics, such as age, location, and income level, as well as psychographics like interests and lifestyle. The more detailed your customer profile, the better you can tailor your messaging and marketing strategies to meet their needs.

Analyze the Competition

Research your competitors to understand their marketing strategies, pricing, and customer engagement. Identify gaps or weaknesses in their approach that your business can capitalize on.

Develop Your Unique Value Proposition (UVP)

Your UVP should clearly communicate what sets your business apart. Highlight the benefits of your product or service and explain why customers should choose you over competitors. A strong UVP makes it easier to craft compelling marketing messages that attract and retain customers.

Choose Your Marketing Channels

Decide on the most effective ways to reach your target audience. Digital channels such as social media, email marketing, and SEO are cost-effective and scalable, while offline strategies like networking, events, and print materials may be valuable depending on your industry. Selecting the right mix of channels ensures your marketing reaches the right people at the right time.

Set a Budget

Determine how much you can realistically allocate to marketing. Prioritize high-impact, low-cost strategies, especially in the early stages. Digital marketing often provides the best return on investment, but consider your business model and audience preferences when distributing your budget.

Develop a Content Strategy

Plan your marketing content to align with your brand voice and customer interests. This could include blog posts, videos, or social media content that educates, entertains, or solves problems for your audience.

Measure Success with Key Performance Indicators (KPIs)

To track progress, establish KPIs such as website traffic, conversion rates, or social media engagement. Use analytics tools to monitor performance and make data-driven adjustments. Measuring results allows you to refine your strategies for better outcomes.

Launch, Test, and Optimize

Start with a small campaign, analyze the results, and adjust your approach based on data. Marketing is an ongoing process, so continuously refine your strategy based on what works best. Staying flexible and adapting to customer feedback and market trends will help your business grow and maintain a strong presence.

Give the Gift of Opportunity

Learn more about how you can help support small businesses during Entrepreneur Month!