Welcome to the Center for Business & Innovation

Our entrepreneur portal contains over a dozen no-cost programs to help you plan & grow your business.

All the Resources You Need to Start & Grow Your Small Business Under One Roof

The Center for Business & Innovation (CB&I) is committed to business prosperity throughout Washington state. We provide no-cost services and resources for entrepreneurs, business owners, and managers to help them achieve greater success.

CB&I's Upcoming Trainings & Events

the center for business & innovation

Many of our trainings are now available online!

We know entrepreneurs are very busy so we offer many of our training series online on demand. Explore resources to learn more!

10
Oct

Basics: DTG T-shirt Printing

18
Oct

WCWB Fall Pop-Up Market

5
Nov

Intro to Business Live Webinar

View Full Event Calendar >

Explore All CB&I Program & Resources

Business Question of the Week:

What’s the most important first step in marketing my business?

The most important first step is to get crystal clear on your target customer. Marketing without clarity is like throwing darts in the dark — you might hit something, but chances are you’ll waste time and money. Start by asking: Who do I serve? What specific problem do I solve for them? Why would they choose me over other options?

When you know your audience deeply — their challenges, desires, and even the language they use — every marketing choice becomes easier and more effective. Your website messaging speaks directly to them, your social media posts feel relevant, and your networking conversations create real connection.

For example, a fitness coach who says, “I help busy moms reclaim their energy and confidence in just 30minutes a day” has a much clearer and more compelling message than one who says, “I do personal training.” That clarity not only attracts the right people, but also positions you as the obvious choice.

Think of this step as the foundation of your entire marketing plan. Without it, everything else is guess work. With it, your efforts align, your message resonates, and your business grows with less struggle.

 

Give the Gift of Opportunity

Learn more about how you can help support small businesses during Entrepreneur Month!